- WORLDWIDE SHIPPING
- 3 YEAR WARRANTY
Last updated: 29 April 2026
ROBOLUTION AB respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, request a quote, place an order or otherwise interact with us.
This policy applies to the website sushi-robots.net and to related sales, support, product delivery and customer service activities under the SUSHI ROBOTS brand.
The data controller responsible for your personal data is:
ROBOLUTION AB
Company registration number: 559267-9525
Trading name / brand: SUSHI ROBOTS / SUSHI-ROBOTS.NET
Postal address: Box 89, 182 05 Djursholm, Sweden
European Sales Office: Propellervägen 4A, 183 62 Täby, Sweden
UK Sales Office: 25 Cabot Square, London E14 4QZ, United Kingdom
Email: info@sushi-robots.net
Phone Sweden: +46 10 650 00 16
Phone UK: +44 333 006 8411
For privacy-related questions, you can contact us at: info@sushi-robots.net.
We may collect and process the following categories of personal data:
When you contact us, request a quote or ask for product information, we may collect:
When you place an order, request a quote or purchase products from us, we may collect:
We do not intentionally store full payment card details on our website. Payments may be handled by third-party payment providers, such as PayPal, bank transfer providers or invoice-based payment providers.
When you use our website, we may collect:
If you request installation, maintenance, warranty service, technical support or product guidance, we may process:
We collect personal data when:
We process personal data for the following purposes:
We use your contact details and message content to respond to your questions, recommend suitable sushi machines and provide price, product, delivery or service information.
Legal basis: Legitimate interest and/or steps prior to entering into a contract.
We use personal data to process orders, arrange payment, provide order confirmations, deliver products and manage installation or training where applicable.
Legal basis: Performance of a contract.
We use personal data to help with product setup, technical support, maintenance, warranty claims, spare parts and service planning.
Legal basis: Performance of a contract and legitimate interest.
We process order and payment-related information for invoicing, bookkeeping, tax compliance, fraud prevention and financial administration.
Legal basis: Legal obligation and legitimate interest.
We may use technical and usage data to understand how visitors use our website and to improve navigation, product information, website performance and user experience.
Legal basis: Legitimate interest for strictly necessary technical data; consent where analytics cookies or non-essential tracking technologies are used.
If you are a customer or have contacted us about our products, we may send relevant business communication related to sushi robots, restaurant automation, service, product updates or similar products and services.
Legal basis: Legitimate interest or consent, depending on the type of communication and applicable law.
You can opt out of marketing communication at any time.
Our website uses cookies and similar technologies to make the website work, improve user experience, support webshop functionality and, where enabled, measure website performance or support marketing.
A cookie is a small text file stored on your device when you visit a website.
These cookies are required for the website to function properly. They may include cookies used for:
These cookies do not require consent where they are strictly necessary to provide the website or service requested by the user.
| Cookie name | Purpose | Duration |
|---|---|---|
woocommerce_cart_hash | Helps detect changes in cart contents. | Session |
woocommerce_items_in_cart | Helps WooCommerce determine whether cart data exists. | Session |
wp_woocommerce_session_ | Stores a unique customer session identifier for cart data. | Usually 2 days |
woocommerce_recently_viewed | Supports recently viewed product functionality, if enabled. | Session |
store_notice[...] | Remembers if a user has dismissed a store notice. | Session |
| Cookie consent cookie | Stores the user’s cookie preferences. | Usually 6–12 months |
Functional cookies help provide enhanced features, such as remembering preferences, language settings, region settings or user choices.
Legal basis: Consent, unless the cookie is strictly necessary for a requested service.
If enabled, analytics cookies help us understand how visitors use the website, which pages are most useful and how the website can be improved.
Analytics tools may collect information such as:
Legal basis: Consent, unless the analytics setup is configured in a way that qualifies as strictly necessary under applicable local law.
If enabled, marketing cookies may be used to measure advertising performance, build audiences or display more relevant ads.
These cookies may be set by third-party platforms such as Google, Meta or similar advertising providers.
Legal basis: Consent.
When required by law, we will ask for your consent before placing non-essential cookies on your device.
You can accept, reject or manage cookie categories through the cookie banner or cookie settings on our website.
You can also disable or delete cookies through your browser settings. Please note that disabling strictly necessary cookies may affect website functionality, including cart, quote request and checkout features.
We may use trusted third-party providers to operate our website and business, including:
These providers may process personal data only where necessary to provide their services to us or to you.
Some third-party service providers, suppliers, payment providers or support partners may process personal data outside the European Economic Area or the United Kingdom.
Where personal data is transferred internationally, we take appropriate safeguards, such as:
We keep personal data only for as long as necessary for the purposes described in this Privacy Policy.
| Data category | Retention period |
|---|---|
| Contact enquiries | Up to 24 months after last contact, unless a longer business relationship follows. |
| Quote and sales communication | Up to 36 months, unless required longer for contract, warranty or legal reasons. |
| Order and invoice data | As required by accounting, bookkeeping and tax law. |
| Customer support and warranty data | For the warranty period and a reasonable period thereafter. |
| Cookie consent records | Usually 6–12 months. |
| Analytics data | According to the retention settings of the analytics provider. |
| Marketing data | Until you unsubscribe, object or withdraw consent. |
We may retain certain information longer where required by law, to establish or defend legal claims, or to comply with accounting, tax or regulatory obligations.
We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
These measures may include:
No online service can be guaranteed to be completely secure, but we take reasonable steps to protect your information.
Depending on your location and applicable law, you may have the following rights:
If you are located in Sweden, you may contact the Swedish Authority for Privacy Protection, Integritetsskyddsmyndigheten (IMY).
If you are located in another EU/EEA country or the United Kingdom, you may contact your local data protection authority.
Where we rely on consent, you may withdraw your consent at any time.
This includes consent for:
Withdrawing consent does not affect the lawfulness of processing based on consent before the withdrawal.
We may send marketing or product-related communication to business contacts where permitted by law.
You can opt out at any time by:
We do not sell your personal data.
Our website may contain links to third-party websites, including payment providers, manufacturers, shipping providers, product resources or other external websites.
We are not responsible for the privacy practices, content or security of third-party websites. We recommend that you read their privacy policies before submitting personal data.
Our website and products are intended for business customers and professional users. We do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time to reflect changes in our website, business operations, legal requirements, cookie usage or service providers.
The latest version will always be available on our website.
If you have questions about this Privacy Policy or how we process personal data, please contact us:
ROBOLUTION AB
Company registration number: 559267-9525
Trading name / brand: SUSHI ROBOTS / SUSHI-ROBOTS.NET
Postal address: Box 89, 182 05 Djursholm, Sweden
Email: info@sushi-robots.net
Phone Sweden: +46 10 650 00 16
Phone UK: +44 333 006 8411
European Sales Office:
Propellervägen 4A
183 62 Täby
Sweden
UK Sales Office:
25 Cabot Square
London E14 4QZ
United Kingdom
